Enhance customer convenience with our call-center ordering solution — fast, accurate, and seamlessly integrated with your POS system. Empower your team to take orders efficiently, assist the customer in ordering, to ensure a joyful experience for both your customers and staff.
Streamline kitchen operations with multiple synchronized displays and real-time order management for faster, more accurate service.
Manage your entire menu from one place —quick updates, instant syncing, and full control across all ordering channels.
Unlock actionable insights with easy-to-read reports and real-time analytics, thus empowering you in making smarter business decisions.
Easily identify returning customers and access their order history for quick and personalized ordering.
Simplify the process of adding new customers with a streamlined guest user creation system.
Ensure all call center orders are directly recorded in the POS system for accurate tracking and minimal errors.
Designed for efficiency, the interface enables agents to handle orders quickly and accurately, reducing wait times.
Monitor agent productivity, track key metrics, and improve efficiency with actionable insights.
Adapt to growing call volumes while seamlessly integrating with multiple order channels for a unified experience.
Call-center solution is perfect for catering to people who aren’t tech-savvy, or those who prefer direct interaction. This inclusivity expands your business’s customer base and engagement.
Unlike automated systems, call agents can adjust orders in real time based on customer preferences, which builds trust and enhances customer satisfaction.
Customers can get instant assistance from call-center agents instead of waiting for chatbot responses or email replies, and this immediate resolution strengthens your customer loyalty and trust.
Effortlessly connect your call-center ordering system with your POS, menu data, and delivery tracking. Our robust Admin Panel ensures smooth integration, allowing your call-center agents to take, modify, and process orders from customers instantly with real-time updates.
Call agents handle orders with a personal touch — assisting customers, suggesting add-ons, and ensuring accuracy. Orders flow directly to the kitchen via POS, while customers receive instant confirmations, estimated delivery times, along with order-tracking details.
Monitor call-center performance, analyze order trends, and improve customer service with real-time insights from reporting, automated customer data, and loyalty program integration — all so you can maximize efficiency and drive repeat business.