ORDER SUNE

KITCHEN DISPLAY SYSTEM

Streamline your kitchen communication and order fulfillment with our intuitive KDS, thus facilitating coordination amongst staff and chefs for timely dish delivery and customer satisfaction. Connect with a synchronous Order Ready Display Board for real-time updates.

E-commerce solutions

WHY ORDER SUNE - KDS?

Multi-KDS Connection

Streamline kitchen operations with multiple synchronized displays and real-time order management for faster, more accurate service.

Centralized Menu Management

Manage your entire menu from one place β€”quick updates, instant syncing, and full control across all ordering channels.

Data Analytics & Reports

Unlock actionable insights with easy-to-read reports and real-time analytics, thus empowering you in making smarter business decisions.

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Centralized Order Management

A single, unified system to track all orders from multiple sources (POS, online, kiosks, and aggregators) in real time, ensuring no order is missed.

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Multi-Screen Flexibility

Configure multiple screens across different kitchen stations to streamline workflows and improve food preparation efficiency.

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Offline Mode Support

Keep your kitchen running smoothly even if the internet goes down, with automatic data sync once reconnected.

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Real-Time Order Updates

Orders instantly reflect on KDS screens, reducing miscommunication and ensuring timely preparation.

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Performance Insights & Efficiency Tracking

Monitor preparation times, reduce bottlenecks, and make data-driven decisions to optimize kitchen performance.

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Seamless POS & Delivery Integration

Orders from all channels flow directly into the KDS, minimizing errors and ensuring a smooth kitchen workflow.

Chef cooking

Other Characteristics

Color-coded Visual Tracking of Orders

Quickly identify order status at a glance, prioritize urgent tasks, and ensure timely preparation with clear, intuitive color indicators.

One-Click Retrieval of Previous Orders

Access past orders with a single click β€” ideal for reorders, resolving issues, and ensuring efficient service without delays.

How-to Videos for Onboarding & Training

Empower your team with easy-to-follow instructional videos for a smooth training, onboarding, and system mastery.

How It works

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Sweet Workshop

Order Entry & Preparation

Orders placed on the POS devices appear on the KDS screen immediately with necessary details, like order ID, items, and instructions, as well as a timer for each order. Item preparation is begun and the order-wise and item-wise status is updated timely, with the status and type of the orders represented by distinct colors.

Order Merging & Training Videos

Mark the entire order as ready when all items are prepared, or mark individual items within an order as ready. Merge orders based on their item category or status. The training videos corresponding to the items in an order can be referred to, if required.

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Sweet Workshop
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Interactive Lesson

Updating the Order Ready Board

As and when one or more orders are ready to be delivered or served, they are marked for dispatch, and the Order Ready Board is automatically updated with the corresponding order ID and channel. The order is then simply served to the customer, or sent for delivery or takeaway.

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