ORDER SUNE

CUSTOMER RELATIONSHIP MANAGEMENT

An all-in-one place for insightful customer data and purchase behavior. Engage your customers and drive repeat business through targeted email and SMS campaigns β€” all designed and customizable for your franchise needs and goals.

E-commerce solutions

WHY ORDER SUNE - CUSTOMER RELATIONSHIP MANAGEMENT?

Multi-KDS Connection

Streamline kitchen operations with multiple synchronized displays and real-time order management for faster, more accurate service.

Centralized Menu Management

Manage your entire menu from one place β€”quick updates, instant syncing, and full control across all ordering channels.

Data Analytics & Reports

Unlock actionable insights with easy-to-read reports and real-time analytics, thus empowering you in making smarter business decisions.

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Smart Customer Segmentation

Tailor promotions, rewards, and engagement strategies based on customer attributes and behaviors.

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Multi-Channel Marketing

Engage customers through push notifications, emails, and in-app messages from a centralized platform.

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Customer Profiles with Real-Time Insights

Track customer activity, attributes, and engagement history for personalized interactions.

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Event-Based Engagement & Promotions

Automate offers and rewards based on customer actions to drive repeat business.

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Data-Driven Dashboard & Analytics

Access key performance metrics and campaign insights for smarter decision-making.

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Seamless Multi-App Connectivity

Integrate and manage multiple franchise apps for synchronized data and efficient operations.

Chef cooking

Other Characteristics

Event-Based Engagement & Promotions

Trigger promotions and special offers based on customer actions, such as purchases and other custom events to enhance engagement and encourage repeat business.

Data-Driven Dashboard & Analytics

Access a powerful dashboard featuring key performance metrics and customer insights, as well as campaign analytics which empower you in smarter decision-making and business optimization.

Seamless Multi-App Connectivity

Easily integrate and manage multiple franchise apps within a single, responsive CRM platform to ensure smooth data synchronization and enhanced business oversight.

How It works

1
Sweet Workshop

Set up & Integrate Your Product With SUNE CRM

Have your website and mobile app built tailored to your needs, and integrate them with SUNE CRM, along with other necessary components. As your customer base starts to grow larger, so does your CRM and its data about customer attributes, custom events, and more.

Group Your Customers & Broadcast Targeted Campaigns

Group your customer base into various segments β€” as many and complex as your business goals need β€” using the distinct, in-built filtering parameters on our CRM. Design and target your campaigns to your customer groups for effective marketing and enhanced campaigning experience.

2
Sweet Workshop
3
Interactive Lesson

Performance Reports, Analytics, & Growth

Monitor your campaign performance in real-time, and use insights to tweak targeted groups and campaign content, for more optimized marketing strategies. Our automated marketing is sure to keep your customers engaged and empower your business to reach greater heights.

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