ORDER SUNE

WHATSAPP ORDERING

Make ordering as simple as sending a message with our WhatsApp- ordering solution β€” fast, convenient, and always accessible. Connect with your customers directly, streamline order processing, and boost overall engagement with real-time communication!

E-commerce solutions

WHY ORDER SUNE CALL - WHATSAPP ORDERING?

Multi-KDS Connection

Streamline kitchen operations with multiple synchronized displays and real-time order management for faster, more accurate service.

Centralized Menu Management

Manage your entire menu from one place β€”quick updates, instant syncing, and full control across all ordering channels.

Data Analytics & Reports

Unlock actionable insights with easy-to-read reports and real-time analytics, thus empowering you in making smarter business decisions.

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Seamless WhatsApp Ordering

Customers can place orders directly through WhatsApp, ensuring a smooth and familiar experience.

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Supports Both Redirection & Catalog Flows

Choose between Redirection Flow (directing users to a web checkout) or Catalog Flow (completing orders within WhatsApp).

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Integrated Payments & Secure Transactions

Enable secure payments via payment links, QR codes, or WhatsApp Pay for a frictionless checkout.

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Automated & Assisted Customer Support

AI chatbots handle routine queries, while live agents assist with complex requests for a seamless experience.

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Cart Abandonment Notifications

Automated reminders encourage customers to complete their orders, reducing lost sales and boosting conversions.

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Quick Reordering & Customer Engagement

Saved order history allows one-click reordering, while automated reminders drive repeat purchases.

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Other Characteristics

Automated Yet Human-Assisted Support

AI chatbots handle routine queries and common steps, while live agents step in for complex requests. This hybrid system ensures fast, efficient, and personalized customer service.

Real-Time Order Tracking & Updates

Customers receive instant confirmations, estimated prep times, and live tracking links through automated notifications to keep them informed without the need for manual checks.

Seamless Menu Navigation & Customization

An interactive chat menu guides customers through item selection, add-ons, and special requests. Quick replies streamline the process, ensuring a smooth and personalized ordering experience.

How It works

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Sweet Workshop

Launch Your WhatsApp Ordering in No Time

Easily integrate your WhatsApp Business account with your menu, POS, and payment gateway systems. Our system automates responses, synchronizes orders in real time, and provides a smooth ordering experience for your customers.

Turn Chats into Orders Instantly

Customers browse, personalize, and place orders seamlessly through WhatsApp. Automated replies handle common queries, while live agents step in when needed, ensuring a fast and hassle-free process β€” our POS, KDS, and delivery tracking take care of the rest!

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Sweet Workshop
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Interactive Lesson

Track, Optimize & Keep Customers Coming Back

Orders are processed instantly with real-time tracking, secure payments, and automated confirmations. Built-in analytics help you refine operations, engage customers, and drive repeat sales effortlessly.

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